Dispute Resolution

In accordance with Law n.144/2015, of 8 September 2015, we disclose the Entities for Alternative Dispute Resolution that can be contacted in the event of a conflict in the purchase on this website.

This solution compared to the judicial route is normally faster, less protocol and less expensive.

Therefore, if you are dissatisfied and wish to expose your situation, you can do so by contacting an Alternative Dispute Resolution Body.

Alternative Dispute Resolution Entities:
CNIACC - National Centre for Information and Arbitration of Consumer Conflicts
www.arbitragemdeconsumo.org
CIMAAL - Algarve Consumer Conflict Information, Mediation and Arbitration Centre
www.consumidoronline.pt
CACCDC - Consumer Conflict Arbitration Centre of Coimbra District
www.centrodearbitragemdecoimbra.com
Lisbon Consumer Conflict Arbitration Centre
www.centroarbitragemlisboa.pt
CICAP - Consumer Information and Arbitration Centre of Porto
www.cicap.pt
Vale do Ave Arbitration Centre for Consumer Conflicts / Arbitration Court
wwww.triave.pt
CIAB - Consumer Information, Mediation and Arbitration Centre (Consumer Arbitration Court)
www.ciab.pt
CACC-RAM - Centre for Arbitration of Consumer Conflicts of the Autonomous Region of Madeira
www.srrh.gov-madeira.pt/
CASA - Centre for Arbitration in the Automobile Sector
www.arbitragemauto.pt
CIMPAS - Centre for Information, Mediation and Insurance Ombudsman
www.cimpas.pt

Further information: Consumer portal - www.consumidor.pt

You will receive a notification when the product is available again.